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Ingram Micro Outlet Makes Trading-In Old Equipment Easy and Provides A Compelling Refresh Proposition for VARs
Part of eBay's Rethink Initiative, this online service allows resellers to earn Ingram Micro credit while saving time and the environment

SANTA ANA, Calif., April 18, 2005 /PRNewswire-FirstCall via COMTEX/ -- Ingram Micro Inc. (NYSE: IM), the world's largest technology distributor, today announced Ingram Micro Outlet in North America, an online service where resellers can trade-in used, working technology products in exchange for Ingram Micro credit. Already established at Ingram Micro in Canada, this free service provides VARs with a compelling way to initiate the refresh cycle and an environmentally friendly solution for their clients' old technology equipment.

"We see this turn-key trade-in program as a huge opportunity for VARs," said Justin Crotty, vice president of Channel Marketing for Ingram Micro North America. "They now have a convenient way to ignite the refresh cycle by helping customers easily dispose of outdated technology. They will also be able to realize the return quickly, with most receiving a credit memo directly applied to their account within 14 days from the time they shipped the old product back to us."

Ingram Micro Outlet was developed to help address the growing problem of e-waste, while providing VARs with an easy-to-use tool. Ingram Micro is part of eBay's Rethink Initiative, which brings together technology companies, government agencies, environmental groups and millions of eBay users to address the e-waste problem.

The program works in four simple steps for the reseller:

        Step One -- Register and log in to the trade-in site at
                    http://www.ingrammicro.com/outlet.  Resellers must have an
                    Ingram Micro account number to receive a log-in.

        Step Two -- Select a category and receive and instant quote.

        Step Three -- Print a prepaid shipping label and ship the items to the
                      Ingram Micro trade-in warehouse.

        Step Four -- After receipt and verification of the items, Ingram Micro
                     will issue a credit memo to the reseller's account, per
                     the outlined items and conditions.

Currently, working desktops, laptops, LCD flat panel monitors, mobile phones, PDAs, digital cameras and home audio receives are eligible for trade- in, and Ingram Micro plans to add additional product categories in the future.

To help facilitate listing obsolete and retired products on the Ingram Micro Outlet and earning Ingram Micro credit, solution providers can leverage Reality Asset Check, an IT inventory and evaluation application by LTW, a leading developer of software and services for the SMB market. The Reality Asset Check product suite delivers a comprehensive evaluation of an end user's IT environment, including asset inventory service and network performance testing. The reports generated by Reality Asset Check can be used with the Ingram Micro Outlet and can have qualified products submitted to the store for a credit quote.

About Ingram Micro Inc.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 100 countries and is the only global IT distributor with operations in Asia. Visit http://www.ingrammicro.com.

All rights reserved. Ingram Micro and the registered Ingram Micro logo are trademarks used under license by Ingram Micro Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

SOURCE Ingram Micro Inc.

Media - Marie Meoli of WhiteFox Marketing,, +1-714-382-2190, Marie.meoli@ingrammicro.com, for Ingram Micro Inc.; or Chris Kelly, +1-714-382-3255, Chris.kelly@ingrammicro.com, Investors - Ria Marie Carlson, +1-714-382-4400, ria.carlson@ingrammicro.com, both of Ingram Micro Inc.

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