"Exceptional device-recovery services are crucial to ensuring customer satisfaction and maximizing returned-device value," said Bashar Nejdawi, executive vice president,
In
Ingram Micro Mobility's secure device-recovery services facilitate:
- Returns - Supporting and simplifying product returns via device trade-in, individual and bulk retail returns, and exchange by mail. And, ensuring accuracy though comprehensive serialized return-shipment verification.
- Triage - Determining a returned device's optimal recovery path through quality inspection, Dead on Arrival (DOA) and warranty qualification, and permanently erasing previous-user data.
- Repair - Quickly and cost effectively refurbishing devices through manufacturer certified processes, as well as re-flashing and re-kitting.
- Recycling - Responsibly disassembling irreparable devices into recyclable parts to prevent adverse environmental effects and improve the manufacturer's bottom line.
- Remarketing - Generating value from returns by restocking, warehousing, fulfilling new orders and or selling via a global parts and device selling network.
About
Ingram Micro Mobility delivers supply chain, distribution and recovery solutions across all aspects of the mobility device lifecycle, through responsiveness and focused execution. The Mobility division helps boost accessibility of connected and mobile devices, wearables, machine-to-machine technologies and accessories in the marketplace by solving customers' complex logistical challenges. Ingram Micro Mobility's device lifecycle services include capabilities such as warehousing, software loading, e-commerce, advanced planning, order management, accounts receivable and credit management, end-user fulfillment, and reverse logistics, including wireless device repair, triaging, refurbishment and recycling services.
Visit ingrammicro.com/mobility, on Twitter at Twitter.com/IM_Mobility,
Media Contacts:
whitney.klinck@ingrammicro.com
+ 1 (317) 707-2434
kari.brownsberger@finnpartners.com
+1 (312) 329-3980
Source: Ingram Micro Mobility