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Ingram Micro Helps Solution Providers Maximize E-Commerce Business and Spark Incremental Sales
Company's New SpecSource Offering Helps Resellers Drive Sales and Educate Their Customers by Providing Real-Time Web Content Information for Thousands of In-Demand Products

SANTA ANA, Calif., Aug 16, 2004 /PRNewswire-FirstCall via COMTEX/ -- Providing its customers with valuable business resources, Ingram Micro Inc. (NYSE: IM), the world's largest technology distributor, today announced the immediate availability of SpecSource. Equipped with detailed information and graphics on thousands of in-demand products, SpecSource is an intuitive online content management system that will make it easier for resellers to source product information including images, product descriptions, specifications and part numbers. Offered in multiple content packages, SpecSource will fast become a valued resource to hundreds of Ingram Micro solution providers.

"SpecSource provides in-depth product information in a consistent, easy-to-view format that allows my customers to comparison shop and identify which products or technology solutions they'd like to purchase or simply explore in more detail," said James Cheung, president of Agio Solutions. "In addition, SpecSource is strengthening our online presence and providing us with a competitive and compelling online sales tool for cross-selling and up-selling to new and existing customers."

With a customizable interface that displays product information, images and part numbers, SpecSource allows users to access additional products through many different search engine options. The system also offers parametric search capabilities for faster, more precise results. From entering the name of the product to searching for capabilities, SpecSource will provide products that match the criteria entered. In addition, the new offering is equipped with side-by-side product comparison functionality that enables solution providers to walk their customers through the similar technologies and explain and contrast why a specific solution or product is better suited for their business needs.

"SpecSource is a complete solution that provides advanced content management and will give solution providers the information they need to close sales quickly and effectively," said Brian Wiser, vice president, marketing, Ingram Micro U.S. "Web content management continues to be a need in the IT industry and this new offering not only addresses that need, but helps our customers maximize the effectiveness of their Web sites, enhance their e-commerce capabilities and ultimately improve their customers' overall experience."

Pricing and Availability

SpecSource is available to Ingram Micro's manufacturer partners in three simple packages (A, B and C) and is billed every 90 days to allow for a flexible contract structure to meet customers' changing needs. While all three packages provide images, product descriptions, product identification, marketing information and contact support, additional utilities, including options and accessories and advanced search capabilities, are also available. Annual costs, as well as features and functionalities, included in each of the three packages are noted below:


              Package Options                   FEATURES
     Package A  Package B  Package C
         x          x          x        Image
         x          x          x        Product Description
         x          x          x        Locator Information (Part #s)
         x          x          x        Marketing Information
         x          x                   Technical Notes
         x          x          x        Telephone/E-mail Support
         x                              Comprehensive Technical Notes
         x                              Options and Accessories
         x          x          x        Key Word Search
         x          x                   Parametric Search
         x                              Advanced Parametric Search
         x          x                   Delivery Method = XML
                               x        Delivery Method = CSV
      $49,900    $24,900     $4,500     Annual Cost
       E15692     E15693     E15694     SKU

For more information regarding product details and pricing, refer to Ingram Micro's Web site at www.ingrammicro.com/specsource or your Ingram Micro account executive or business development manager at (800) 456-8000. If you are interested in becoming an Ingram Micro reseller, please contact our new account team at (800) 456-8000, ext. 41.

About Ingram Micro Inc.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 100 countries and is the only global IT distributor with operations in Asia. Visit www.ingrammicro.com.

(C) 2004 Ingram Micro Inc. All rights reserved. Ingram Micro and the registered Ingram Micro logo are trademarks used under license by Ingram Micro Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

SOURCE Ingram Micro Inc.

Investors, Ria Marie Carlson, +1-714-382-4400,
ria.carlson@ingrammicro.com, or Media, Jennifer Baier, +1-714-382-2692,
jennifer.baier@ingrammicro.com, or Marie Meoli, +1-714-382-2190,
marie.meoli@ingrammicro.com, all of Ingram Micro Inc.
http://www.ingrammicro.com/specsource

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