Industry leader strengthens services and support portfolio with Seismic Online Backup and Restore, Print Monitoring and Management solutions, and new interactive Partner Forum
SANTA ANA, Calif., June 27, 2007 - Taking the complexity and infrastructure cost out of selling and delivering managed services, Ingram Micro Inc. (NYSE: IM) today announced two new service offerings from the Seismic Virtual Services Warehouse, as well as a new online education and networking forum. The new services are available now and the interactive partner forum is available exclusively to Seismic partners.
The new Seismic Online Backup and Restore and Seismic Print Monitoring and Management services work with Ingram Micro's Seismic Remote Monitoring and Management (RMM) platform and include:
- Seismic Online Backup and Restore, powered by VaultLogix - This new service enables Seismic partners to offer clients an affordable, solution for the universal need for secure, cost-effective data storage and rapid retrieval for PCs, laptops, file servers and application programs and databases.
- Seismic Print Monitoring and Management, powered by Print Audit - Ideal for print-intensive working environments, this new service offering helps partners restore profits to their print business by allowing them to manage their clients' day-to-day print services, ensuring that consumables, maintenance services and print costs are managed efficiently.
In addition, Ingram Micro announced its new Seismic Partner Forum, an online community chat area hosted within the Seismic Success Support Portal. Available exclusively to Seismic partners, this new education and networking forum encourages solution providers to openly exchange ideas, share best practices and ask questions about a variety of topics, including managed services.
"By introducing these new services and support programs, the Seismic Virtual Services Warehouse is unmatched in helping solution providers establish and maintain a profitable and proactive managed services practice," says Justin Crotty, vice president, Ingram Micro Services Division, North America. "The Ingram Micro Seismic strategy is designed entirely around making it easier and more profitable for our partners to offer robust and customizable managed services solutions. The addition of the Seismic Partner Portal to our total service and support solution gives our VAR partners access to an end-to-end managed services solution that only Ingram Micro can provide."
New Seismic Offerings Available Now, Seven in Total
Ingram Micro's growing portfolio of Seismic services and support offerings is available now. All Seismic services, including the Seismic Hosted RMM, Print Monitoring and Management, Online Backup and Restore, E-mail and Web Defense, Network Operations Center (NOC), Hosted Professional Services Automation (PSA) and Help Desk, can be purchased together or separately. Access to the Seismic Success Support Portal and Partner Forum is free to Ingram Micro Seismic partners.
For more information, solution providers can contact Ingram Micro at (800) 705-7057, option 5; send e-mail to services@ingrammicro.com; or visit www.ingrammicro.com/servicesdivision.
About the Ingram Micro Seismic Virtual Services Warehouse
The Seismic Virtual Services Warehouse and the Seismic Partner Support Portal were introduced in October 2006. Today, the Seismic portfolio of services is being used by solution providers and MSPs to deliver cost-effective services without the typical investment and infrastructure expense related to offering managed services. All Seismic service offerings are made available to solution providers and MSPs exclusively through Ingram Micro.
About Ingram Micro
As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves more than 150 countries and is the only global broadline IT distributor with operations in Asia. Visit www.ingrammicro.com.
Press Contacts:
Marie Meoli
WhiteFox Marketing & Communications
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Dina Vieira
Ingram Micro Canada
(905) 755-5000, ext.55261
dina.vieira@ingrammicro.ca