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Ingram Micro Cloud Marketplace Expands to Singapore

Press Contact:
Lorrie Hunsaker
Ingram Micro Cloud
lorrie.hunsaker@ingrammicro.com

Ingram Micro Cloud Marketplace Expands to Singapore
Automated Cloud Services Platform Delivers First-to-Market Access to Microsoft Office 365

August 26, 2015 – Singapore– Continuing to grow its global cloud presence in the Asia Pacific region, Ingram Micro Inc. (NYSE: IM) today announced the availability of its Cloud Marketplace in Singapore. This is the third country in the Asia Pacific region to welcome the automated platform, and fourteenth country worldwide.

Initially featuring Microsoft Office 365 through the Microsoft Cloud Solution Provider (CSP) program as well as a suite of migration tools and customer support services, the Cloud Marketplace enables channel partners to increase profitability by bundling their own cloud services and consolidating invoicing. In addition to these service offerings, channel partners can now seamlessly convert Microsoft Office 365 Advisor subscriptions to the CSP program through Ingram Micro’s Microsoft Advisor to CSP service plan. Delivered on the Cloud Marketplace, the new service plan is designed to accelerate the transition and adoption of CSP and empower channel partners to maintain complete ownership rights of their customers.

According to IDC, demand for cloud services in Singapore is growing at a rapid pace. Public cloud services are currently valued in 2015 at US$323M, and are expected to grow to US$535M by 2018, with a compound annual growth rate (CAGR) of 18.3%.*

“Ingram Micro’s expansion in Singapore reinforces our position as the region’s leading master cloud service provider to meet the growing demand for cloud solutions and services,” said Francis Choo, vp and country chief executive ASEAN and HK, Ingram Micro. “We’re excited to bring the Cloud Marketplace to this growing area and help our channel partners simplify success in the cloud.”

The Ingram Micro Cloud Marketplace is an ecosystem of buyers, sellers and solutions that enables channel partners to transform and grow their business by offering instant, online access to a wide array of innovative cloud solutions from a single online portal. Through its automated platform, the Cloud Marketplace delivers seamless and efficient management of the complete end-customer cloud subscription lifecycle.

“Ingram Micro helps maximize our investment in the cloud,” said Lam Pang Ngean, director at AXIOM IT Solutions PTE LTD (Microsoft Cloud Office 365 Partner of the Year 2013, 2014). “From top-tier cloud offerings, to enterprise-functionality, the Cloud Marketplace delivers measurable value to our company and to our customers.”

In addition to the Cloud Marketplace, Ingram Micro offers a suite of cloud services and programs designed to further drive channel partner success:

  • Cloud Ignite Services™: Ingram Micro realizes technology does not solve problems on its own, customer support is also key. Cloud Ignite Services assist channel partners with the data migration and on-boarding needs of their customers, as well as providing free customer service for all cloud solutions purchased on the Cloud Marketplace.
  • Ingram Micro Service Desk – Leveraging Ingram Micro’s proven customer service capabilities, the Ingram Micro Service Desk is a fee-based, quality-driven service which channel partners can resell to their customers and bundle with other offerings. The Ingram Micro Service Desk offers a 24/7 multilingual team that provides level 1 technical support for front office, desktop and many IT-related issues via phone, chat and email.
  • Cloud Elevate: Ingram Micro’s premier loyalty program, Cloud Elevate delivers rewards and enablement services including exclusive promotions, discounts, education and sales and marketing support to help resellers accelerate their cloud profitability. New channel partners joining Cloud Elevate will receive a credit of SG$100 which can be used for any Microsoft cloud solution within 90 days of joining the program. Visit elevate.ingrammicrocloud.sg for more information.

View a live demonstration of the Ingram Micro Cloud Marketplace here: https://www.youtube.com/watch?v=Oy56Wwx5D6U.

“Cloud adoption in Singapore continues to grow as more and more SMB’s leverage cloud computing to positively impact their business performance” said Darren Bibby, program vice president, Worldwide Channels and Alliances Research at IDC. “Ingram Micro’s ability to deliver value-driven support services, combined with the Cloud Marketplace, gives channel partners a trusted and reliable platform to help them accelerate and grow their cloud services business.”

With this release, Ingram Micro has launched 14 Cloud Marketplaces worldwide, expanding its footprint across Australia, Belgium, Canada, France, Germany, Italy, Mexico, Netherlands, New Zealand, Spain, Sweden, United Kingdom, United States and now, Singapore. To ensure successful business transactions across the globe, the Cloud Marketplace provides support for five languages including English, Spanish, French, German and Italian, and is functional with nine currencies including the Dollar (US, CAN, AUS, NZ, SG), Euro, British Pound, Peso (MX) and Krona.

To find out more about the Ingram Micro Cloud Marketplace visit: https://sg.cloud.im/.

* IDC, Asia/Pacific (Excluding Japan) Public IT Cloud Services 2014–2018 Forecast, Doc # AP250883, Apr 2015

About Ingram Micro Cloud
Ingram Micro is a master cloud service provider (mCSP), offering channel partners and professionals access to a global marketplace, expertise, solutions and enablement programs that empower organizations to configure, provision and manage cloud technologies with confidence and ease. For more information on Ingram Micro Cloud, please visit www.ingrammicrocloud.com.

About Ingram Micro Inc.
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. More at www.ingrammicro.com

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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: Statements in this press release regarding Ingram Micro's business which are not historical facts are "forward-looking statements" that involve risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Company's Annual Report or Form 10-K for the most recently ended fiscal year.

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